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How to File a Complaint
If you feel you weren’t given the product or service you paid for, or if you suspect a merchant or broker is fraudulent, you have the right to have your voice heard. The following basic four-step process applies everywhere for traditional frauds or to report crypto scams.
Even if you feel certain that the other party will refuse to make restitution, grant a refund or remain unresponsive, it’s important to take this first step of contacting them and make a request that the issue is resolved. For example, you may not know the actual people behind bitcoin scams, but use the contact information provided.
Authorities are likely to ask you later on before examining your complaint, if you gave the other party a fair chance to resolve the issue privately. This is true even in the case of bitcoin scams. Be sure to keep a record of this communication to prove the other party rejected a request to resolve the issue or was unresponsive.
Before filing an official complaint, consult with REFUNDNOVA. We will provide you with a free initial review of your case. We also give you a strategy to report crypto scams, and use advanced technology, and proprietary databases to provide information about the other party to the dispute, uncover their true identities and locate your funds.
