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Victim of a scam? Let’s get
YOUR MONEY back!

Harness the power of Refundnova’s blockchain certified forensic experts and cooperation with hundreds of law enforcement agencies.

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Why Consult With Us?

Recover Lost Funds?
WE CAN HELP.
Trace Your Cryptocurrency?
WE CAN HELP.​
Credit Card Dispute?
WE CAN HELP.
Some of the companies we work with:

Bitcoin Scams

Bitcoin scams are everywhere. It’s important to be careful on the blockchain, but if you’ve lost your money to bitcoin fraud, we can help you on the road to bitcoin recovery. Getting your money back from crypto scams isn’t something you can do alone.

Crypto Scam Detection

Is your crypto broker legitimate? Is that ecommerce site in bitcoin selling genuine merchandise? The blockchain might seem like a jungle, leading to the question, ‘Is crypto a scam?’ Fortunately, not all digital currency transactions are dubious.

Crypto Recovery

Have you lost your deposit to a fake broker? Did a crypto merchant fail to deliver your item? Fight back with crypto recovery methods that will get your money back. Advanced bitcoin recovery methods, including forensics and technical crypto investigation, expected.

Crypto Investigation Report

We will summarize our extensive investigation results in a report that will give you a head start with bitcoin recovery. Our reports are crucial to getting authorities interested in your case and will give them the leads they need to help you get your money back.

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Welcome to Refundnova

The Global Leader in Forensic Cryptocurrency Investigations and Complex, Card-not-Present Transaction Dispute Resolution

Refundnova has pioneered innovative strategies for tracing cryptocurrency across the blockchain, as well as pursuing chargebacks and other forms of restitution. Our dual mission is to facilitate the recovery of cryptocurrency by using state-of-the-art technology to conduct forensic blockchain investigations and level the playing field in the payments industry by improving the way consumers and issuing banks work to assess and validate disputes. 

Everyday people need assistance and real protection when facing complex, authorized transactions gone bad. That was why Refundnova was created. Not only do individuals with transaction disputes turn to us, but non-profit agencies,  international financial institutions and banks seek our guidance as well. We invite you to view our introductory video to learn more.

The Added Value of Working with Refundnova

We bring our expertise in complex payment disputes to the consumer’s side
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Cardholders Have Rights
Visa,® Mastercard® and all other card companies provide consumers with the right to dispute charges. We will explain to you what they are and how to make use of them so that you have the best possible chance of getting your money back.
We'll Tell You the Truth Upfront
If your case does not meet the criteria for a chargeback, we’ll tell you up-front. And if there is a more appropriate or affordable solution available, we’ll tell you what it is beforehand.
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Quick Processing
Credit card companies impose strict deadlines for submitting chargeback requests. But they can depend on a number of factors. We know what they are and we’ll make sure that you won’t miss them.
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Contact the Merchant, Broker or Financial Service
Even if you feel certain that the other party will refuse to make restitution, grant a refund or remain unresponsive, it’s important to take this first step of contacting them and make a request that the issue is resolved. For example, you may not know the actual people behind bitcoin scams, but use the contact information provided.
What if the Merchant Disagrees?
The merchant may potentially raise objections to your chargeback through a written response known as representment. Therefore, it is imperative, right from the beginning, to carefully adopt the most suitable chargeback strategy. Striking the right balance between assertiveness and diplomacy in your approach will enhance the likelihood of a favorable resolution.
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Seek the Guidance of Fundvista
Before filing an official complaint, consult with fundvista We will provide you with a free initial review of your case. We also give you a strategy to report crypto scams, and use advanced technology, and proprietary databases to provide information about the other party to the dispute, uncover their true identities and locate your funds.

The Leader in Credit Card Consumer Advocacy

Refundnova is staffed by professionals with extensive financial, legal and regulatory backgrounds and dozens of years of experience. We have made it our business to assist consumers with complex credit card and debit card dispute resolution issues.
 

If you have been unsuccessful in receiving a refund from a merchant, including online investment schemes that you suspect were not actually provided, we invite you to contact us to learn more about Refundnova fund recovery services.

Refundnova has the experience to ensure that your claim is submitted properly. And we will guide you each step of the way.

Driving the Trends in Consumer Advocacy

Disputes involving authorized transactions are complex. Every year, many of the institutions that govern your rights to dispute change their policies. Fundsvista clients gain from our team’s knowledge and expertise to fight for the best possible outcom

Credit Card Dispute Strategy

Our strategies and expertise combine to make them care! Credit card disputes are serious and credit card chargebacks warrant professional advice.

Fraud vs. Service-Related Disputes Assisting Banks to Understand Your Side Second Chargebacks - The Next Chapter Authorized Transactions - Know Your Rights

FundsVista International Offices

New York
Fundvista has had a local presence in New York, the world’s financial hub, since it was founded in 2016. Working from Manhattan, our professionals reach out to the public around the globe.
Tel Aviv
Situated halfway between Hawaii in the west and New Zealand in the east, Tel Aviv’s location enables the Fundvista recovery team to speak with clients and banks in every time zone on the same day. 
Pretoria
Pretoria The South Africa  Fundvista team, which is based in Pretoria, is led by our Director of South Africa Operations.

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Are you eligible for a chargeback?

The chargeback guidelines issued by credit card companies are roughly a thousand pages long. Not every chargeback professional is familiar with them. We are. We know them like the backs of our hands. Ask us if your case meets the requirements.
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